A: Glacier Broadband offers a refreshing alternative to big tech internet providers, prioritizing your experience from start to finish. Our hallmark is exceptional customer service, driven by principles over profits. We’re committed to your long-term satisfaction, reminiscent of a time when customers came first. At Glacier Broadband, we fiercely protect your privacy and personal liberties, ensuring your web activities are never collected, monitored, or tracked for profit.

Q: What is airFIBER and why is it better?

A: airFIBER delivers fiber-optic speeds to your home or business—wirelessly. Unlike traditional wired connections, which are vulnerable to cuts from roadwork, utilities, weather, accidents, or DIY projects, airFIBER requires only a clear line of sight to one of our many towers for outstanding service. This wireless approach ensures unmatched reliability and security, offering the same high speeds as conventional fiber optics without the risks of physical cables.

Q: The cable or phone company is offering me a bundle to save money. Why don’t you offer that?

A: Glacier Broadband is dedicated exclusively to one thing: your internet. Unlike other utility companies that treat internet as a secondary service, we make it our sole focus, ensuring it’s always our top priority. Just as you wouldn’t hire an electrician to fix your sink, why choose a cable, power, or phone company for your internet? With Glacier Broadband, you get specialized expertise and unwavering commitment to your online experience.

Q: Is fiber optic still the “gold standard” for internet, or has wireless technology surpassed it with recent advancements?

A: Whether fiber optic or wireless is superior is a matter of perspective. We believe wireless is the future, driven by advancements in mobile phones, satellites, GPS, and more. Regardless of preference, wireless internet offers comparable performance to fiber while being more cost-effective, less invasive, and significantly faster to install.

Q: Are there any junk fees added to my bill passed on as regulatory fees in disguise?

A: No hidden fees – what you see is what you pay. At Glacier Broadband, we pride ourselves on transparent pricing with no marketing gimmicks or introductory promotions. Our honest approach, paired with exceptional customer service, ensures customer loyalty without the need for contracts.

Q: This all sounds great, but where is Glacier Broadband based?

A: Glacier Broadband is proudly headquartered in Kalispell, Montana, at the heart of the Flathead Valley. We’re actively expanding across Northwest Montana, continuously broadening our coverage. If your area lacks reliable internet, let us know—we’re committed to bringing exceptional service to more communities.